Payment Policy

At Off Grid Era, we make it easy for you to shop confidently and securely. We accept a range of trusted payment methods to ensure a smooth checkout experience.

Accepted Payment Methods

We currently accept the following payment options:

Credit/Debit Cards
- Visa
- Mastercard
- American Express
- Discover
Digital Wallets
- Apple Pay
- Google Pay

Secure Transactions

Your security is our top priority. All payments are processed using advanced encryption and secure payment gateways to safeguard your personal and financial details.

Order Confirmation

After your payment has been successfully processed, you’ll receive an order confirmation email with the details of your purchase.
If you do not receive this email within a few minutes, please check your spam/junk folder or contact our support team.

Payment Currency

All transactions on offgridera.com are processed in USD (United States Dollars).

Payment Issues

If your payment does not go through:

Double-check your payment details.
Try an alternative payment method.
Reach out to your bank or card provider for assistance.
Contact our support team at support@offgridera.com if the issue persists.

Refunds & Cancellations

For details on refunds, cancellations, or exchanges, please refer to our Refund Policy.

Shop confidently and securely at Offgridera – where seamless payments meet adventure-ready products.
For any questions, contact us at support@offgridera.com.

CONTACT INFORMATION

📧 Email: support@offgridera.com

📞 Phone: +1(901) 410-9444

🏠 Address: 600 N Broad Street, Suite 5
Middletown, DE 19709

🕒 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM